Porter Service
Massachusetts & New Hampshire
• MBE/DBE Certified • Daily Maintenance • Tenant-Focused
Clean common areas aren't just about appearance—they're about tenant retention and property value.Research shows that cleanliness consistently ranks among the top factors influencing tenant satisfaction and lease renewals. With average apartment turnover costs reaching $1,750 per unit and national turnover rates between 45–60%, professional porter services deliver measurable ROI by reducing turnover and protecting property value. LDL CLEAN LLC provides on-site daily porter services that keep your residents satisfied, your common areas pristine, and your property investment protected.LDL Clean LLC
Creating Clean & Healthy Environments
Porter Services Protect Your Property Investment
Porter services provide continuous, on-site cleaning during the day to keep common areas pristine while residents are using them. This is fundamentally different from after-hours janitorial services. Porters address spills immediately, restock supplies throughout the day, and maintain appearance during peak resident activity—preventing small issues from becoming tenant complaints.
When you choose an MBE/DBE certified vendor, you get professional services while supporting community economic growth. LDL CLEAN LLC is both certified and committed to delivering consistent quality for your property.
The question isn't whether you need porter services - it's whether
your current provider is protecting your investment.
Talk to an Expert →
GET A QUOTE AT NO COST
30-Day Trial Period
Start with a complimentary deep cleaning, then decide.
Not the right fit? Cancel within 30 days with no penalty.
You'll only pay for services provided.
Tenant Satisfaction Drives Property Value & Occupancy
W deliver tenant satisfaction, reduced turnover, and measurable property ROI.
The Financial Impact of Tenant Satisfaction
Turnover Costs Are Significant
- Average turnover cost per unit: $1,750
- National apartment turnover rates: 45–60% annually
- Cleaning and repairs: 30–40% of turnover costs
- Lost rent during vacancy: 5–10% of annual revenue
- Professional porter services reduce turnover by improving tenant satisfaction
Tenant Retention Saves Money
- Satisfied tenants renew leases
- Reduced vacancy periods
- Lower marketing and leasing costs
- Stable, predictable occupancy rates
- Protected property value
Clean Common Areas = Tenant Satisfaction
- Cleanliness ranks as top factor in tenant satisfaction surveys
- Well-maintained properties attract quality residents
- Professional appearance supports higher rental rates
- Reduces maintenance complaints and service requests
- Builds community reputation and word-of-mouth referrals
Property Types We Serve
Apartment Complexes
- Multi-unit buildings with shared common areas
- Lobby, hallways, elevators, mailroom, fitness centers, common rooms
- Daily porter service maintains tenant satisfaction
- Reduces turnover and protects occupancy rates
Condominium Buildings
- Resident-owned properties with shared amenities
- Entrance maintenance, common area cleaning, package rooms
- Professional appearance protects property values
- Supports resident pride and community satisfaction
Residential Properties & Multi-Unit Buildings
- Any multi-unit residential building requiring daily common area upkeep
- Customized porter service based on property size and resident needs
- Maintains professional standards across all common areas
Mixed-Use Buildings
- Residential floors with shared amenities
- Public-facing spaces and common areas
- Professional appearance supports both residential and commercial tenants
- Integrated porter service across all common areas
Consistency Over Time
Basic cleaning addresses visible dirt. Professional porter services maintain the same standard every single day through:
- Dedicated Porters: Consistent staff assigned to your property
- Detailed Procedures: Proven protocols for every common area
- Supervisor Oversight: Regular quality checks and inspections
- Quality Assurance: Resident feedback and continuous improvement
- Professional Equipment: Commercial-grade tools and products
- On-Site Presence: Immediate response to issues throughout the day
- This consistency is what protects your property investment and your tenant relationships.
How the LDL Porter Services Work
Daily Common Area Maintenance
Lobby & Entrance Areas
- Daily cleaning and floor care
- Dust and disinfect all surfaces
- Polish fixtures and glass
- Maintain professional appearance for residents and visitors
- Organize entrance areas and remove clutter
Elevator Maintenance
- Daily cleaning and disinfection
- Wipe down all interior surfaces
- Clean and disinfect buttons and handrails
- Floor sweeping and mopping
- Immediate spill response
Hallways & Corridors
- Daily vacuuming of carpeted areas
- Mopping of hard floors
- Dust and disinfect baseboards and walls
- Clean light fixtures and switches
- Maintain organized, clutter-free appearance
Stairwells
- Daily sweeping and mopping
- Clean and disinfect handrails
- Dust all surfaces
- Maintain safety and cleanliness
- Immediate spill response
Mailroom & Package Areas
- Daily organization and cleaning
- Dust all surfaces and mailboxes
- Sweep and mop floors
- Organize packages and deliveries
- Maintain organized, professional appearance
Fitness Center & Amenities
- Daily equipment cleaning and disinfection
- Wipe down all machines and surfaces
- Sweep and mop floors
- Clean mirrors and fixtures
- Restock supplies (towels, sanitizer)
- Maintain safe, clean workout environment
Common Rooms & Gathering Spaces
- Daily cleaning and disinfection
- Dust all surfaces and furniture
- Sweep and mop floors
- Empty trash and organize spaces
- Prepare spaces for resident use
Recreational Areas
- Daily cleaning and maintenance
- Dust and disinfect all surfaces
- Sweep and mop floors
- Organize equipment and supplies
- Maintain safe, clean environment
High-Touch Surface Management
Continuous Disinfection Throughout the Day
- Door handles, elevator buttons, handrails, light switches
- Mailbox areas, fitness equipment, common area surfaces
- Cleaned multiple times daily to maintain resident health and safety
- EPA-registered disinfectants used for all high-touch surfaces
- Prevents illness transmission and maintains workplace health
Restroom Management
Common Area Restroom Cleaning
- Deep clean and disinfect all surfaces
- Scrub and sanitize toilets, urinals, and fixtures
- Clean and disinfect sinks and faucets
- Restock supplies (toilet paper, paper towels, soap, hand sanitizer)
- Odor control and maintenance
- Polish mirrors and fixtures
- Immediate spill response
- Multiple daily cleaning cycles
Trash & Recycling Management
Professional Waste Management
- Common area trash collection throughout the day
- Recycling bin management and organization
- Proper disposal and recycling protocols
- Trash chute maintenance and cleaning
- Dumpster area organization and cleanliness
- Prevents clutter, pest issues, and safety hazards
Immediate Response & Problem Solving
On-Site Presence & Quick Response
- Spill cleanup and immediate response
- Minor maintenance issues reported to management
- Resident concerns addressed promptly
- Porters serve as your on-site eyes and ears
- Catching problems before they become complaints
- Daily communication with property management
Who We Are
LDL Clean LLC was founded in 2023 by Denilson, a cleaning industry professional with over 7 years of experience. After witnessing inconsistent cleaning quality at large facilities, he started LDL Clean with a simple mission: deliver the reliability and quality that healthcare facilities deserve.
Today, we're a fully certified (MBE/DBE/CHEST), insured, and trusted partner to medicais offices, dental practices, and healthcare facilities across Massachusetts and New Hampshire. Our client retention rate reflects our commitment to genuine partnerships built on transparency, dependability, and exceptional results.
LDL stands for Loyalty. Dependability. Legacy.
These aren't just words - they're the foundation of how we serve every client, every day.
Frequently Asked Questions
We build long-lasting relationships with clients, vendors, and employees by being completely transparent about our pricing, capabilities, references, and processes. Every question below reflects our commitment to honesty and clarity - because trust is earned through openness, not sales pitches.
As you read through these answers, you'll see we do exactly what we say.
Are your staff background-checked?
Absolutely. Every employee undergoes background screening before hire, signs our comprehensive employee handbook, and executes a non-disclosure agreement (NDA) protecting your facility's confidentiality. You'll have consistent, trusted team members assigned to your space - not rotating strangers.
Do you provide your own cleaning supplies and equipment?
Yes. We provide all hospital-grade disinfectants (TB-Cide, EPA-registered products), commercial equipment (Team Pro vacuums, Victoria sprayers), and supplies. We can also work with client-supplied products if preferred - pricing adjusts accordingly.
How does the process work and how do you ensure consistent quality?
We follow a 4-step process with built-in quality assurance:
1. Free Site Assessment - We visit your facility to understand your needs, assess square footage, and evaluate your cleaning requirements. No cost, no obligation.
2. Detailed Proposal - You receive transparent pricing, scope of work, service schedule, and our complimentary initial deep cleaning (a $300-500 value).
3. Professional Implementation - Our CHEST-certified, background-checked team begins service, bringing your facility to our quality standard from day one.
4. Ongoing Quality Assurance - This is where we ensure consistency:
- Monthly supervisor inspections with written reports
- Quarterly client meetings with full property walkthroughs
- Random after-hours quality checks
- 24-48 hour complaint resolution
- Direct access to management
What hours do porters work?
Porter services are typically provided during daytime hours (8am-5pm or customized schedules) when residents are most active. We work with you to establish the schedule that best serves your property's needs.
Do you offer free initial deep cleaning?
Yes. All new clients receive an initial deep cleaning at our regular cleaning rate - not an upcharge. This ensures your facility starts at our quality standard from day one. We absorb 2-3x the labor hours (a $300-800 value) because we invest in the partnership before asking you to fully commit. This is your discount - we believe in proving our quality through action, not promises.
What is your contract length?
We offer 6-month and 12-month contracts. Every new client receives a complimentary initial deep cleaning (a $300-800 value) at our regular rate - this is our investment in starting your facility at our quality standard. All contracts include a 30-day trial period: if we're not the right fit, cancel anytime within the first month with no penalty. You only pay for services provided.
Our initial deep cleaning at no extra cost IS your discount. We invest in you before asking you to fully commit to us.
What Makes LDL Clean Different
We don't just clean healthcare facilities - we protect them. Every surface disinfected, every protocol followed,
every quality check completed is our commitment to your patients, your staff, and your reputation.
Healthcare Experience:
✓ 7+ years cleaning medicais offices, dental practices, and surgical centers
✓ Healthcare client references available upon request
✓ Full understanding of OSHA and CDC guidelines
✓ CHEST certified healthcare environmental services
Insurance & Compliance:
✓ General Liability insurance ($1M+ coverage)
✓ Workers Compensation coverage for all employees
✓ Certificate of Insurance provided naming your facility
✓ MBE/DBE/SBE certified, BBB A+ rated
✓ Every employee background screened before hire
Products & Equipment:
✓ EPA-registered, hospital-grade disinfectants
✓ Complete SDS (Safety Data Sheet) documentation available
✓ TB-Cide tuberculocidal disinfectant standard protocol
✓ Commercial grade disinfectant sprayers
Ready to Partner with LDL Clean LLC?
Let's discuss how we can protect your patients, staff, and reputation.